Frequently Asked Questions
Everything you need to know about your Vitabiotics shopping experience.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the garments are in their original condition to qualify for a full refund.
Do you offer international shipping?
Yes, Vitabiotics ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results against our specific garment measurements for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. A significant portion of our collection is made from organic cotton and recycled fabrics, as detailed in our sustainability report.